“The Medical Care Alert system gives seniors the freedom they want with the security they need,” says Belina Nernberg, CEO of 1Heart Caregiver Services, a home care agency in California and Las Vegas. “Their products and services are perfect for people caring for elderly family members who want to maintain their independence,” she adds.
However, she also expressed some concerns. “Costs can be higher than other comparable medical alert systems,” she says. “Plus, wearable help buttons tend to stand out with a hospital aesthetic.” Overall, she shares that Medical Care Alert is a great option for making sure loved ones are, in some way, still cared for even when they’re alone.
“There are a few things that set us apart from other medical alert/PERS companies,” says Stapp. “All of our agents are EMT or EMD certified, which means they are trained in medical monitoring and dispatch, not just a call center worker or student. Also, unlike other companies, when we ship, we notify the subscriber’s emergency contacts not just by calling, but by texting their cell phone. We are the only company to offer text messaging on dispatch, which makes a huge difference when notifying family. »