Providence: Now more than ever, the right kind of medical care is needed – in the right place, at the right time



Submitted by Providence

TThe influx of COVID patients and labor shortages across the country are well publicized. The situation is not unique to hospitals: Outpatient / clinical medical providers find it difficult to fill requests for medication renewals and referrals due to often reduced staff.

Dr Jane Geraci. Photo courtesy of Providence

“As doctors and nurses in the emergency departments, we continue to do everything possible to care for our patients during this pandemic,” said Dr. Jane Geraci, head of the primary care section of the Providence Medical Group in southwest Washington. “We have built relationships with our patients and we care deeply about them. We are working very hard with the resources at our disposal and we ask for the patience of our community.

Have questions about COVID-19 vaccines?

While many Providence Medical Group caregivers help serve the community by volunteering for extra shifts in hospitals, the COVID-19 triage line is available to answer patient questions.

“We have a lot of patients who are not vaccinated and we talk to them about what the vaccine means for them and their loved ones,” Geraci said. “We want people to get vaccinated and we want to talk to people who have questions and concerns about the vaccine. “

Call 1.855.776.4362 if you have questions about vaccines or to schedule a visit with your primary care provider for a one-on-one discussion.

Find the right care, in the right place, at the right time

If you have a life-threatening medical emergency, call 911 or go to the emergency room. If you are not feeling well and are unsure of what to do, please contact your primary care provider. “Most importantly, patients should not delay needed care,” Geraci said. “It may take us longer to respond to a request or fill a drug refill, which is why it is important to be proactive.

If you cannot come in to see your primary care provider, Providence ExpressCare Virtual may be an option for you. Within minutes of logging in you can view a provider via online video on your computer or smartphone from 8:00 am to 8:00 pm seven days a week. All necessary prescriptions will be sent to your local pharmacy. You can also schedule a video tour with a supplier.

Need an in-person visit? There are several express and immediate care options available in Southwest Washington. Providence has immediate care clinics in West Olympia, Lacey and recently reopened in Hawks Prairie. At Providence ExpressCare – Lacey Marketplace, you can enter or book appointments online. More information on walk-in clinics here.

Need to establish a primary care provider? Having a primary care provider is one of the most important things a person can do for their own health. Please note that it may take several weeks or months for a first appointment. To help you find the right supplier for you, call 1.855.776.4362.

Get vaccinated, mask yourself, move away socially

In Providence Southwest Washington, about 85% of COVID-19 positive patients who require hospitalization are not vaccinated. More than 95% of COVID-19 positive patients who require care in intensive care units or who are on ventilators are not vaccinated.

“Right now, the best way to take care of yourself and those around you is to get vaccinated against COVID-19 if you haven’t already,” Geraci said. “In addition, please continue to wear masks in public and carefully examine the public spaces you visit and the gatherings you attend. The COVID virus is circulating a lot in our community right now – we can all get it if we’re not careful. “

For more information on Providence’s response to the coronavirus, visit the Providence website.

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