Longview Regional Medical Center sees many bright spots in 2021 | Local News


As we approach 2021, the healthcare sector has developed a tough level of resilience after all the challenges faced in 2020.

Throughout the past year, Longview Regional Medical Center has had several shining moments. As 2022 is now underway, the hospital continues to look to the future with positivity and strength.

Take a look at several highlights the hospital saw in 2021.

New CEO at the helm

Longview Regional Medical Center announced in mid-February that Steve Gordon would be its new chief executive.

Gordon brings over 15 years of healthcare leadership service to Longview. He served in hospitals in Florida and Texas.

“We are delighted to welcome Steve Gordon as the new CEO of Longview Regional. We are fortunate to have someone of Steve’s expertise leading the Longview Regional Medical Center,” said Dr. Michael Morris, who chairs the LRMC board. “We are confident that under Steve’s leadership, the healthcare system leadership team, medical staff and staff will continue to achieve great things together.

Gordon succeeds Casey Robertson, who was the hospital’s CEO from June 2015 to March 2020.

LRMC proposes a new procedure

A new minimally invasive procedure offered at Longview Regional Medical Center allows women to be treated for uterine fibroids while still being able to have children in their future.

In March, Longview Regional Medical Center became the first hospital in Longview and the only one in the East Texas region between Shreveport and Dallas to offer the Acessa procedure. The procedure is offered by Dr. Carlos Quezada, an obstetrics and gynecology provider at the hospital.

“It’s a procedure that’s been available in the United States since 2014. It’s minimally invasive surgery that’s an alternative treatment for fibroids,” he said in 2021. “It has a success rate very high.”

Uterine fibroids are benign tumors that grow in or on the uterus. They typically affect 6.5 million women each year, according to information from Hologic, the company that offers the Acessa procedure.

LRMC serves the community by providing vaccines

In January, the rush for the COVID-19 vaccine was well underway. As East Texas facilities worked hard to distribute them to residents, Longview Regional Medical Center was there to help.

Longview Regional Medical Center has partnered with the Longview Fire Department, Town of Longview, Gregg County Sheriff’s Office, and Gregg County Health Department to host a COVID-19 Immunization Clinic. 19 for people in the first level of the state vaccination program. The first tier included healthcare workers, frontline workers, people over 65, and those in long-term care facilities.

Daily prayers in hospital show unity

In April, Longview Regional marked a year of daily prayer at the hospital.

The ongoing prayer initiative was started by the Reverend James Hall, pastor of Hughes Chapel CME Church in Longview.

Hall, who works at the hospital, where he is also a chaplain, saw people suffer at the start of the pandemic in March 2020. He recalled patients who fought for their lives; their relatives who could not visit them; doctors and nurses doing all they can to save lives; and he has already seen nurses afraid to go home at night for fear of transmitting the virus to their families. He recalled the fear felt by the community as schools, restaurants and businesses closed amid the outbreak.

As a pastor, Hall said, he felt God called him to pray.

“The power of prayer and the power of God give us the ability to do what we cannot do on our own. Through our prayers, God gives us the strength to continue. The Spirit is telling us we can keep going, we can do a little more,” Hall said in April. “I can do all things through Christ who strengthens me.”

From large crowds to just a few people, daily prayers continued at the hospital.

“It shows that the love of God reaches out and touches the lives of so many more people,” Hall said, praising the progress made since 2020.

Longview Regional Earns Three Stars in Annual Ratings

Longview Regional Medical Center earned one star to achieve three stars in the Centers for Medicare & Medicaid Services’ annual hospital rankings, announced in August.

The CMS rates hospitals nationwide annually on a variety of factors, such as prompt and efficient care, complications and deaths, unscheduled hospital visits, psychiatric unit services, and payment and value. care. Hospitals are rated on a scale of one to five stars, with five being the best.

According to CMS, the overall star rating includes a variety of the more than 100 metrics the federal agency publicly reports. Once the reporting thresholds are met, a hospital’s overall star rating is calculated using only the metrics for which data is available. The average is about 37 measurements. The data included in the report dates back to 2016 and includes results as recent as late 2019.

Longview Regional said in a statement it was proud of its improved rating.

“Over the past two years, our clinical teams have made tremendous progress in controlling infections and reducing hospital-acquired complications. With their concentration, we have reduced the number of catheter-associated bloodstream infections, catheter-associated urinary tract infections, and Clostridium difficile,” Longview regional spokesperson Libby Bryson said in August. .

According to Longview Regional, the hospital reports its ratings weekly for categories that include infections, readmissions, patient experiences, safety indicators and emergency department indicators. From the reports, the leadership team is able to identify key areas of opportunity where hospitals can improve.

“We have adopted many best practices related to communications and services to improve the experience of our patients, thanks to the round of the leaders, and we emphasize the importance of using whiteboards to offer information on the people who care for patients and their pain and fall score. Longview Regional remains committed to providing safe, quality care to every patient. Our doctors, nurses and other clinicians work to continually improve care, and measurement helps us identify progress and opportunities for improvement,” according to a statement from the hospital.

Opening of a state-of-the-art laboratory

After initially announcing the project in April, physicians and healthcare professionals gathered at Longview Regional Medical Center in early November to celebrate the grand opening of their new $4.4 million electrophysiology lab.

In the 7,000 square foot lab, state-of-the-art technology provides safe, effective and minimally invasive techniques to diagnose and treat patients’ cardiovascular diseases, including irregular heartbeats or arrhythmias.

The continued growth of the Heart and Vascular Institute marked the addition of the third Cardiac Procedures Laboratory at Longview Regional.

“In truth, this is a project that started a little over 35 years ago. We had two cardiologists here at Longview who had a vision. They had a vision that the citizens of Longview should not have to travel to receive the highest level of cardiac care,” Gordon said in November.

Gordon said these cardiologists, Dr. Rodney Henry, interventional cardiologist for Longview Regional Hospital and Dr. Charles Newkirk, pioneered the practice and set a standard of excellence.

After the practice added a number of cardiologists to its team, momentum at Longview began to build.

Since then, Longview Regional has achieved many milestones in the city of Longview, including being the first hospital in East Texas to offer beating heart surgery in 2011, making life-saving heart surgery possible for high-risk patients. .

Through his many accomplishments, the expansion of the Heart and Vascular Institute will provide further enhancements to cardiac services at Longview Regional Medical Center.

“These physicians, these providers, have dedicated their careers to providing excellent cardiac care and putting the patient at the center of everything we do,” Gordon said. “This investment today, in our third celebrated Cardiac Procedures Lab, is the next step in continuing that commitment that began right here 35 years ago, to the highest quality cardiac care at Longview. .

The renovations follow the previous March 2018 addition of a $2.9 million Cardiac Catheterization Lab. Since the cardiac catheterization lab was completed in 2018, the hospital said, it has provided access to advanced cardiac procedures for more than 10,000 patients.

“Our goal at the Heart and Vascular Institute at Longview Regional is to achieve the best outcomes for all of our patients and improve their overall quality of life,” said Dr. Samir Germanwala, interventional cardiologist at LRMC, in April. “I am proud to practice alongside a team of fellow cardiac professionals who bring together 300 years of cardiac care experience in East Texas.”

Hospital receives high rating from Leapfrog Group

Longview Regional Medical Center earned a high rating in the Leapfrog Group’s 2021 Fall Ratings maintaining the B grade it received during the Spring rating period.

Longview Regional received the highest score in the safety issues category, ranking above average in six of the seven subcategories.

Longview Regional Hospital CEO Steve Gordon said the quality metrics underlying the hospital’s latest Leapfrog safety rating show improvement following several quality initiatives supporting care and delivery. experience of their patients.

“Longview Regional Medical Center is committed to providing safe, quality care for every patient. We strive for excellence and are committed to a path of continuous improvement…These improvements include the reduction of catheter associated infections (CAUTI), surgical site infections and the safety of medication administration,” said Gordon in November.


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