DoctorOnCall offers free medical assistance to flood victims

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KUALA LUMPUR, December 29 – Amid Malaysia’s worst flash floods following heavy rains over the weekend that displaced tens of thousands of people, Malaysia’s first and largest digital health platform, DoctorOnCall, has announced a medical assistance initiative for flood relief.

As part of this initiative, DoctorOnCall will provide free medical consultation to Malaysians who have been affected and need healthcare following the recent floods. Medicines up to a maximum amount of RM80 will also be dispensed to patients on prescription and at the discretion of doctors.

Selangor, Pahang, Kelantan and Johor being the most affected by the floods, many roads remain washed away leaving a number of people stranded waiting for the waters to recede and basic utilities such as water and electricity come back. Thousands of flood victims face a huge mobility problem as their vehicles were badly damaged in the flood. It is estimated that at least 50,000 vehicles were damaged in these flooded areas. This prevented many victims from going to the nearest hospitals or clinics if they needed medical attention.

“In response to the distress of communities, DoctorOnCall is ready to lend assistance, offering a helping hand to flood victims in need of medical attention. We will provide free consultations and essential medicines to patients, ensuring that our medical services are prompt, efficient, orderly and efficient, prioritizing people with known health conditions, accessibility issues and people disabilities. Thanks to the DoctorOnCall telehealth platform, flood victims will be able to consult our certified doctors virtually,” said Hazwan Najib, director and co-founder of DoctorOnCall.

DoctorOnCall has also mobilized a team of volunteers, including doctors and nurses, to several affected areas to provide on-site mobile medical support, including medication, testing for Covid-19, dengue and other diseases. and wound care if necessary to displaced victims.

DoctorOnCall encourages Malaysians to take out the Merchantrade Insure Life, a life insurance policy that covers death from any cause, including Covid-19. The policy payout amount is doubled to RM40,000 in case of particular illnesses such as Dengue Fever, Chikungunya Fever, Malaria, Japanese Encephalitis, Avian Flu or Zika Virus.

“As the water recedes, we can anticipate an increase in flood-related infectious diseases and health issues such as diarrhoea, food poisoning and malaria. Some victims may even have pre-existing medical conditions such as diabetes, hypertension and even heart problems with much of their medical records, medical cards and medications lost in the floods,” Hazwan said.

“It’s times like this that a good insurance policy gives us peace of mind. Investing in comprehensive life insurance will ensure that you are covered throughout medical emergencies and do not have to compromise on the quality of treatment.

The Merchantrade Insure Life plan can be redeemed using the RM50 Perlindungan Tenang (PTV) Voucher which allows eligible Malaysians between the ages of 18 and 60 who are current beneficiaries of the Bantuan Prihatin Rakyat (BPR) to enjoy coverage of the policy with an insured sum of RM20. 000 for a year.

The PTV is important because it allows Malaysians, especially those who still lack life insurance coverage, to take steps to protect their family members financially. The aim is to provide simple and affordable microinsurance products to unserved and underserved segments in Malaysia.

Malaysians who wish to apply for DoctorOnCall’s free medical assistance for flood relief can do so here.

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