DoctorOnCall offers free medical assistance to flood victims

  • Offers drugs up to a maximum of RM80
  • Flood victims can see doctors virtually through the DoctorOnCall telehealth platform

DoctorOnCall has announced a Flood Medical Assistance initiative, amid the nation’s worst flash flooding that struck over the weekend. As part of the initiative, the digital health platform said it will provide free medical consultation to Malaysians who have been affected and in need of health care following the recent flooding.

Drugs up to a maximum amount of RM80 will also be dispensed to patients on prescription and at the discretion of doctors, he said.

Since Selangor, Pahang, Kelantan and Johor are the most affected by the flooding, many roads remain inundated. As a result, thousands of flood victims face enormous mobility challenges, preventing them from reaching the nearest hospitals or clinics if they need medical attention.

“In response to the plight of the communities, DoctorOnCall stands ready to help, offering a helping hand to flood victims who need medical attention,” said Hazwan Najib, director and co-founder of DoctorOnCall.

“We will provide free consultations and essential medicines to patients, ensuring that our medical services are fast, efficient and efficient, prioritizing people with known health problems, accessibility issues and people with disabilities. Thanks to the DoctorOnCall telehealth platform, flood victims will be able to virtually consult our licensed doctors.

DoctorOnCall also mobilized a team of volunteers including doctors and nurses in several affected areas to provide on-site mobile medical support, including medication, testing for Covid-19, dengue, other diseases and wound care if necessary for displaced victims.

Additionally, the company encourages Malaysians to take out Merchantrade Insure Life, a life insurance policy that covers death from any cause, including Covid-19. Police payment amount is doubled to RM 40,000 for specific illnesses such as dengue fever, chikungunya fever, malaria, Japanese encephalitis, bird flu or Zika virus.

Hazwan said that with receding water, we can anticipate an increase in infectious diseases and flood-related health problems such as diarrhea, food poisoning and malaria.

“Some victims may even have pre-existing health problems such as diabetes, high blood pressure and even heart problems. With their medical records, medical cards and medications lost in the floods, a good insurance policy will give us some peace of mind, ”he added.

The Merchantrade Insure Life plan can be redeemed using the RM 50 Perlindungan Tenang (PTV) voucher which allows eligible Malaysians between the ages of 18 and 60 and currently beneficiaries of the Bantuan Prihatin Rakyat to benefit from the policy’s coverage with a sum insured of 20,000 RM for one year.

PTV is important because it allows Malaysians, especially those who still do not have life insurance coverage, to take steps to financially protect their family members. The aim is to provide simple and affordable microinsurance products to underserved and underserved segments in Malaysia.

Malaysians who wish to request DoctorOnCall’s free medical assistance in the event of a flood can do so via this link:


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